We understand that life can be unpredictable. While our training and educational programs are designed to be non-refundable due to the nature of digital content, limited cohort sizes, and advance preparation by our facilitators, we are committed to support you if unexpected circumstances arise.

1. Standard Policy

• Full Refund Within 24 Hours: Participants are eligible for a full refund if cancellation is requested within 24 hours of payment.
• After 24 Hours – Non-Refundable Enrollment: All course enrollments become non-refundable after the 24-hour window.
• Flexible Alternatives:
  • Transfer to a Future Cohort: If you’re unable to attend your scheduled cohort, you may reschedule to a future one within 12 months. A $100 transfer fee applies. In exceptional circumstances, this fee may be waived.
  • Transfer to Another Participant: You may transfer your enrollment to another qualified participant who meets all course prerequisites. No fee applies for this option.

In rare and exceptional situations (e.g., medical emergencies, significant life events), we may consider a partial refund.

• Refund Range: Eligible cases may receive a refund ranging from 10% to 50%, depending on timing, individual circumstances, and program costs already incurred.
• Assessment: Each request is evaluated on a case-by-case basis and may be subject to an administrative fee.

2. Refund Request Procedure

• Initiate Request: Contact us at students@atmacena.com with your situation details.
• Review Process: Your request must be submitted in writing and after reviewing your request, and having a discussion with the requestor, our team will assess your request and respond within 5 business days.

3. Payment Plans

• Initial Payment: Non-refundable.
• Subsequent Payments: If withdrawal occurs after additional payments, future installments may be canceled, but prior payments remain non-refundable.
• Course Access: Upon withdrawal, your access to course materials and the learning platform will be revoked.